Deputy Front Desk Receptionist

NOVA Berjaya · 📍 Kendal · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 3.000.000 – Rp 4.000.000 per month
NOVA Berjaya is looking for a dedicated Deputy Front Desk Receptionist to join our team in Kendal. As a Deputy Front Desk Receptionist, you will be the first point of contact for guests and play a crucial role in ensuring a positive guest experience. This is an excellent opportunity to work in a dynamic and customer-focused environment.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure.,Handle guest inquiries and provide information about the hotel and its services.,Manage front desk operations, including check-ins, check-outs, and reservations.,Coordinate with other departments to ensure smooth guest services.,Maintain a clean and organized front desk area.,Assist with guest complaints and resolve issues promptly.,Provide excellent customer service and maintain a positive guest experience.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1 year of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Ability to work well under pressure and manage multiple tasks.,Proficiency in English and Indonesian languages.,Basic computer skills, including email and reservation systems.,Familiarity with hotel operations and guest services is a plus.

🛠️ Keahlian

Customer serviceMultitaskingProblem-solvingAttention to detailTime managementTeamwork
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