Lead Butler

Leaf Byte Group · 📍 Palembang, Sumatera Selatan · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 22.000.000 – Rp 30.000.000 per month
Leaf Byte Group is seeking a dynamic and experienced Lead Butler to join our team in Palembang. As a Lead Butler, you will be responsible for overseeing the daily operations, ensuring the highest level of service and comfort for our guests. This role offers a competitive salary package and the opportunity to be part of a growing and innovative company.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the butler service, ensuring high standards of service and guest satisfaction.,Coordinate with the housekeeping, dining, and other service teams to ensure seamless guest experiences.,Manage the butler team, providing training, guidance, and performance evaluations.,Handle guest requests and complaints, ensuring timely and satisfactory resolutions.,Maintain a clean and organized workspace, adhering to company policies and procedures.,Ensure the safety and security of the premises and guests.,Stay updated with industry trends and best practices in hospitality and butler services.

🎓 Kualifikasi & Syarat

Minimum 5 years of experience in a similar role, preferably in a luxury or high-end hospitality setting.,Strong leadership and management skills, with the ability to motivate and inspire a team.,Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.,Proficiency in English and Bahasa Indonesia.,Knowledge of luxury hospitality standards and protocols.,Ability to work under pressure and meet tight deadlines.,Valid ID and clean criminal record.

🛠️ Keahlian

Team leadershipGuest serviceConflict resolutionTime managementMultitaskingCustomer service excellence
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